LuLu Peptides

Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. We will happily either exchange or refund. Shipping are not included.

Several types of goods are exempt from being returned.

Additional non-returnable items:

  • Gift cards
  • Your efforts and time
  • Shipping cost

To complete your return just contact us.

Please do not send your purchase back to the manufacturer. As that would take very long time.

There are certain situations where only partial refunds are granted:

  • Items with obvious signs of use
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@lulupeptide.com and send your item to our mailing address

Shipping returns

To return your product, you should mail your product to our mailing address

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at Info@lulupeptide.com for questions related to refunds and returns.

Please read this disclaimer before continuing

This document is provided strictly for educational and informational purposes related to laboratory research. The compounds referenced within this material are research chemicals intended for laboratory research use only and are not approved for human or veterinary consumption. The information contained in this document does not constitute medical advice, treatment recommendations, or dosing guidance for humans or animals. Any protocols, dosing schedules, or procedures described are derived from published or investigational research models and are presented solely for the purpose of scientific reference and discussion. Many compounds referenced in this document are investigational substances that have not been approved by the U.S. Food and Drug Administration (FDA) for the diagnosis, treatment, cure, or prevention of any disease. Their safety and efficacy outside of controlled research settings have not been established. This material is not intended to promote or encourage human use of any investigational compound. Individuals should not interpret the information contained herein as instructions for personal use or as a substitute for professional medical advice. Medical decisions should always be made in consultation with a qualified and licensed healthcare professional. By accessing or using this document, the reader acknowledges that the information is provided for research and educational reference only and agrees to assume full responsibility for the legal, ethical, and appropriate use of the information presented. The author and distributor of this document disclaim any liability for misuse, misinterpretation, or application of the information outside of legitimate research contexts.